The Ithaca (New York) Journal ran a guest column last week on ithacajournal.com by Judy Saul of the Community Dispute Resolution Center, titled “Mediation is a good choice to settle conflicts civilly.” In it, she described some of the comments the CDRC had received when it surveyed users about their experiences. One important point was that participants felt that a benefit of mediation was in changing their own attitudes and perspectives. If the mediation process allows those involved in conflict to see a situation and the others involved in it from a new view, the possibility of agreement — or even a more rational and civil disagreement — is enhanced.
Posted in Basics of Mediation and Conflict, Conflict Resolution in the News, Thursday, July 31st, 2008
