On July 28, 2009, I will be making a presentation to the New Haven, Connecticut Rotary Club. The title of the talk is “Ten Tips to Managing Conflict.” The talk will be an interactive presentation about some practical tips regarding conflict. I look forward to joining the group of speakers who have addressed the group on a wide variety of subjects.
The talk’s title reflects the idea that conflict is something to manage: sometimes to prevent, sometimes to reduce, and sometimes to resolve. Although conflict resolution is a phrase more commonly heard than conflict prevention or conflict reduction, some conflict is an inevitable part of human interaction. The trick is to minimize how damaging conflict can be by preventing when possible, reducing its impact as much as feasible, and resolving conflict as effectively as possible.