Mediation and facilitated meetings address both the challenges and the opportunities of family businesses.
Although the boundary can blur, there are a few differences between mediation and facilitation.
Engagement in a mediation process is typically triggered by a specific dispute. The goal is for those involved to craft an agreement, with the help of the mediator, to resolve that dispute.
The facilitation process usually occurs when there is no dispute at all or there is potential for a damaging dispute. The facilitator helps those involved to design a plan, make a decision, or prevent a conflict from developing.
In both cases, a neutral third-party can help.