Patience. Persistence. Optimism.
Commentators in the field of mediation – both academics and practitioners – often cite these as the top three
qualities a mediator needs to be successful.
So, how to get them? It’s both nature and nurture.
Nature: we choose this path because it is a good fit for us (and it’s not for everyone).
Nurture: we get better with experience, and when we study, read, write, teach, and speak with passion about this work.