I am publishing this post just before Thanksgiving Day, a day that can present a potent mix of joy and aggravation. Although these ideas are especially applicable on that day, they are worth considering for a day featuring a family event or any day at all. In my work to prevent and resolve […]
Conflict prevention: read twice, send once
You may have heard the carpenter’s rule to measure twice and cut once. I’d say there is a similar rule for written communications, especially those you send to people with whom you may find yourselves in conflict (currently or in the future.) Write the message — be it a tweet, text, email, blog post or […]
“He Shouldn’t Have to be Told…”
A few days ago, a party to a conflict described to me the root of the problem, from this person’s perspective: “He shouldn’t have to be told; he should know.” This concept is a common one in conflicts involving people with ongoing relationships: business partners or co-workers, families struggling to manage jointly-held assets, families grappling […]
