I am proud to announce that I have completed a fifteen month educational program and have been awarded both the FFI GEN (Global Educational Network) Certificate in Family Business Advising (CFBA) and Certificate in Family Wealth Advising (CFWA) by the Family Firm Institute. It has been a great experience: excellent faculty, comprehensive and thought-provoking readings […]
Out with the old…
…and in with the new. That phrase and that sentiment are better suited to the turn from the old year to the new than in a change in leadership in a family business.
Every family is unique, yet some types of conflict are common
When a family member contacts me to talk about how I might be able to help with a family conflict over money or a business or a related problem, the person is often surprised to learn that their family is not unusual in facing such problems. (Trusted advisors who contact me to see if I […]
The business divorce ending the BLT restaurant empire partnership — Part II
As I wrote about last time, last Wednesday’s New York Times Food section included an article titled “Ex-Partners Fight to Separate the Ingredients”. In it, Glenn Collins chronicled the business divorce ending the BLT restaurant empire partnership between Jimmy Haber and Laurent Tourondel. It’s hardly news that business partnerships can be tough and that the […]
The business divorce ending the BLT restaurant empire partnership — Part I
Last Wednesday’s New York Times Food section included an article titled “Ex-Partners Fight to Separate the Ingredients”. In it, Glenn Collins chronicled the business divorce ending the BLT restaurant empire partnership between Jimmy Haber and Laurent Tourondel. It’s hardly news that business partnerships can be tough and that the restaurant business is nearly always tough. […]
Why mediation? Because it’s a small (business) world
There are certain truths about conflict, conflict resolution, and mediation that we know are timeless. Yet they don’t always rise to the top of our consciousness. This month, repeatedly, I have found myself discussing the merits of business mediation with business owners who really “get it”. In particular, they are looking for a dispute resolution […]
Talk, Talk, and Talk Some More
My tip on how to deal with a bad, falling apart business relationship was published yesterday in the Toilet Paper Entrepreneur blog piece on “81 Strategies to Fix a Bad, Falling Apart Business Partnership.” My tip,” Talk, Talk, and Talk Some More”, is focused on communication’s role in business conflict management. This is the third […]
Conflict Resolution talk to Hamden Women in Business
On September 24, 2009, I had the good fortune to speak to the Women in Business group of the Hamden Chamber of Commerce. We started with some general, very interactive, discussion about common causes of conflict, at home and on the job. As you might expect, kids, spouses, co-workers, and the people we need to […]
Tip on “Women Entrepreneurs, Why They Are Taking The Lead”
I was delighted to have my tip, “Women Smooth Ruffled Feathers”, chosen as one of 95 published on August 25, 2009 in the Toilet Paper Entrepreneur’s blog. The introduction to the piece states: “The biggest change ever in entrepreneurship is occurring right now. For centuries men have lead the entrepreneurial frontier. But, for a multitude […]
“The Art of the Apology” Radio Interview
On August 7, 2009, I had the pleasure of being interviewed by Barry Moltz on his weekly online radio talk show, “Business Insanity Talk Radio.” I was one of four guests discussing “The Art of the Apology.” Each guest offered a perspective on using apologies effectively in the business world. I focused on the role […]
